Work Experience
Aug '24 - Present
Strategy and Transformation Assistant Analyst @ PepsiCo, Inc.
ServiceNow Analyst- Automated 1000+ monthly tickets via ServiceNow REST APIs reducing mean time to resolve tickets
- Built custom notification templates in JavaScript, providing standardized interface for platform alerts
- Built SharePoint Framework web parts with React for Product Development Page to improve usability & user engagement
- Ensured zero downtime for Platform Upgrade using ATFs & automated notification testing in Python, saving 120+ hours
Jan - June '24
Predictive Operations and Hyper Automation- Trained ML models (XGBoost) for ticket assignment, achieving 78.3% accuracy, cutting effort across 110k tickets/month
- Composed Ansible scripts, automating server configuration and recovery processes, reducing manual intervention
- Configured Elastic Agent & Logstash within the Elastic stack for monitoring, enhancing system performance and reliability
Nov - December, '23
Full Stack Developer Intern @ HomeDrop
Serverless backend API- Optimized invoice generation endpoint and contributed to feature for sending user receipts through WhatsApp API.
- Build service to scrape product data through UPC
- Worked with database triggers to update secondary collection
May - July '23
Workspace Monitoring Tool- Developed a cross platform tool for workspace monitoring with Electron, React & Rust
- Built and deployed serverless API with golang gin framework to AWS Lambda having user authentication with JWT and OAuth
- Set up automated releases of the app for all platforms through GitHub Actions
Licensing Stack POC- Built monolithic backend with django REST for issueing licenses & validation of libraries (over PyPi) using RSA256-based key generation, async job queues, Redis caching, and JWT Auth;
- Worked on caching API request to minimize database queries and implement rate limiting; automated monitoring.
- Used docker container monitoring tools like Prometheus, cAdvisor, nodeExporter for usage statistics and built CI/CD pipelines using Jenkins to publish artifacts.
About Me
Hello! My name is Rahul Ranjan. Two trues and one false about me are:
▸ I love playing football.
▸ I loooove competitive coding <3.
▸ I can understand neural networks, slightly :/
A "few" technologies that I've worked on till now:
CSS
SASS
JavaScript
React
TypeScript
Django
Node.JS
MySQL
MongoDB
DynamoDB
Redis
C
C++
Python
Golang
Rust
Google Cloud
AWS
Kubernetes
Elastic
D3 Visualization
Next.JS
Electron
Tauri
Docker
Terraform
Jenkins
Actions
PyTorch
Serverless
Ansible
Prometheus
Kafka